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faq
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I’M PREGNANT, IS IT SAFE TO USE INNI BY LA SOURCE?"INNI by La Source products do not contain Retinoids and Salicylic Acid. The topical use of such ingredients in small quantities (such as skincare) have not been proven to cause any complications to the child or at birth.
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ARE INNI BY LA SOURCE PRODUCTS HYPO-ALLERGENIC?Our products are plant and nature-derived, and are created to be as gentle on and nourishing to the skin, as possible. Allergic reactions are rare. It is however possible to be allergic to almost anything, including naturally-occurring substances and matter. If you suspect sensitivity to an ingredient, please conduct a patch test first, on a small area of your skin.
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WHAT IS THE PRODUCTION ORIGIN OF INNI BY LA SOURCE PRODUCTS?INNI by La Source products are all researched and produced Canadian laboratories.
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DOES THIS MEAN THAT INNI BY LA SOURCE IS ORGANIC?Organic is a term used in relation to food, to identify food that is free of chemical fertilisers, genetic-modification and additives such as preservatives and colourings. Increasingly, the term “organic” is being applied to skincare, though the definition for “organic” skincare is vague. INNI by La Source’s guarantee however, is that our plant-based products all do not contain mineral oil, parabens, fillers, artificial colourants and fragrances.
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ARE INNI BY LA SOURCE PRODUCTS TESTED ON ANIMALS?INNI by La Source products are not tested on animals.
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ARE INNI BY LA SOURCE PRODUCTS VEGAN-SAFE?INNI by La Source products largely use 100% plant-derived ingredients. Our “Skin Restoration Night Balm”, “Soft & Smooth Lip Balm”, “Release Soothing Balm” and “Healing & Hydrating Body Lotion” are 4 products which contain beeswax.
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I’D PREFER TO SHOP IN-STORE, WHERE IS INNI BY LA SOURCE AVAILABLE?"INNI by La Source is available at our flagship spa in Orchard, Singapore. Its full address is: 581 Orchard Road, #02-17/18 The Shopping Gallery at The Hilton, 238883
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DO INNI BY LA SOURCE PRODUCTS CONTAIN SYNTHETIC PRESERVATIVES?No, INNI by La Source products are free of synthetic preservatives, fillers, colourants and fragrances as well as parabens and mineral oil.
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WHAT DOES IT MEAN THAT INNI BY LA SOURCE IS 100% NATURAL?The ingredients in INNI products are all naturally-occurring and derived from premium, traceable sources. This also means that the list of ingredients used in our products are easily read and identified in the natural world.
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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